A talk by Dr Mathangi Krishnamurthy on “How to write about Indian call centre workers”
Dr Mathangi Krishnamurthy, an assistant professor of Anthropology in the Department of Humanities & Social Sciences at IIT Madras delivered an expert talk on “John and Jane and their Ethnographic Counterparts: How to write about Indian call centre workers” on 21st November 2019.
She spoke about her ethnographic research on call centres in Pune, Maharashtra, and debunking of the exploitation of the call centre workers was one of her main points of the lecture. She also spoke about her personal experience as a trainer at the call centre and gave valuable insights into the world of call centres in India. ...Read More