{"id":25059,"date":"2021-04-05T04:02:28","date_gmt":"2021-04-05T04:02:28","guid":{"rendered":"https:\/\/krea.edu.in\/sias\/?p=25059"},"modified":"2021-04-05T04:02:30","modified_gmt":"2021-04-05T04:02:30","slug":"re-imagining-omnichannel-in-the-next-normal-with-ram-narayan-iyer","status":"publish","type":"post","link":"https:\/\/krea.edu.in\/sias\/2021\/04\/05\/re-imagining-omnichannel-in-the-next-normal-with-ram-narayan-iyer\/","title":{"rendered":"&#8216;Re-imagining omnichannel in the next normal&#8217;, with Ram Narayan Iyer"},"content":{"rendered":"\n<p>In an engaging session with the students of Krea University, Ram Narayan Iyer (Worldwide Director &#8211; Digital Strategy and eCommerce at Microsoft) spoke about the need to start re-imagining the customer experience to maximise the opportunities we all have with the digital storefront. With people and businesses across the globe dealing and managing the implications of these unprecedented times, Microsoft&#8217;s B2C marketing leader shared his perspectives on where the omnichannel strategy stands in today&#8217;s world, in addition to sharing insights about Microsoft&#8217;s futuristic visions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In an engaging session with the students of Krea University, Ram Narayan Iyer (Worldwide Director &#8211; Digital Strategy and eCommerce at Microsoft) spoke about the need to start re-imagining the customer experience to maximise the opportunities we all have with the digital storefront. With people and businesses across the globe dealing and managing the implications &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/krea.edu.in\/sias\/2021\/04\/05\/re-imagining-omnichannel-in-the-next-normal-with-ram-narayan-iyer\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;&#8216;Re-imagining omnichannel in the next normal&#8217;, with Ram Narayan Iyer&#8221;<\/span><\/a><\/p>\n","protected":false},"author":6,"featured_media":25060,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[151],"tags":[176,178],"class_list":["post-25059","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-and-updates","tag-krea-university","tag-porous-boundaries","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>&#039;Re-imagining omnichannel in the next normal&#039;, with Ram Narayan Iyer | Krea University - Top university for liberal education<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/krea.edu.in\/sias\/2021\/04\/05\/re-imagining-omnichannel-in-the-next-normal-with-ram-narayan-iyer\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"&#039;Re-imagining omnichannel in the next normal&#039;, with Ram Narayan Iyer\" \/>\n<meta property=\"og:description\" content=\"In an engaging session with the students of Krea University, Ram Narayan Iyer (Worldwide Director &#8211; Digital Strategy and eCommerce at Microsoft) spoke about the need to start re-imagining the customer experience to maximise the opportunities we all have with the digital storefront. 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