Senior Manager, Academic Adminisitration (GSB)

Position Title: Senior Manager, Academic Adminisitration (GSB)

Department: GSB Academic Administration

Reporting to: Programme Chair(s) and Director, Education and Student Experience

Position Summary:

This role ensures effective academic governance, operational efficiency, and accreditation compliance for GSB academic programmes at IFMR GSB, Krea University. It oversees day-to-day programme office operations, drives data-informed decision-making, and strengthens systems for reporting, archiving, and process optimization.

Working closely with academic and administrative leadership, the role ensures alignment with University Grants Commission and accreditation requirements, while building a scalable and efficient programme office.

Key Responsibilities

1. Academic Quality, Governance & Compliance

• Lead curriculum mapping and elective structure analysis to ensure academic coherence and rigor
• Conduct course outline and syllabus quality audits for consistency and compliance
• Ensure credit compliance and support accreditation readiness processes
• Analyze faculty workload and provide structured reports to the Dean/VC, as instructed by the Programme Chair
• Drive student feedback analysis and present actionable insights to academic leadership
• Develop and document academic policies, processes, and governance frameworks
• Ensure compliance with UGC regulations and institutional academic policies
• Work closely with the Programme Chair, Registrar (Academics and Statutory Affairs), Director – Academic Administration, to ensure adherence to academic governance structures (e.g., Board of Studies meetings, academic reviews, and statutory requirements)

2. Accreditation, Data Management & Archival Systems

• Lead the data collection, validation, and reporting for accreditation processes (UGC, NAAC, and other relevant bodies) for the GSB Academic Programme Offices
• Ensure readiness for accreditation audits through structured documentation and evidence management
• Develop and maintain robust data archiving systems for academic records, reports, and compliance documentation
• Work on continuous improvement of data management practices to support accreditation and institutional reporting needs

3. Systems, Data & Analytics

• Lead analytics-driven academic management across the GSB Academic programmes
• Generate insights on attendance patterns, including proxy detection and trends
• Optimize usage of ERP and Canvas for academic planning and tracking
• Work with the ERP team to build dashboards and reporting systems for decision-making
• Improve data accuracy and reporting timelines

4. Programme Office Operations Leadership

• Oversee the day to day operational work of the GSB Academic Programme Offices
• Oversee end-to-end day-to-day operations of the GSB Academic Programme Offices
• Ensure smooth functioning of:
  Course registrations
  Scheduling and timetable management
  Classroom allocation
  Faculty coordination (including visiting faculty)
  Exam coordination and academic calendar adherence
  Provide structured oversight to reduce operational dependency on individuals

5. Team Leadership & Staff Management

• Supervise, train, mentor, and oversee GSB Programme Office staff members
• Allocate responsibilities and monitor execution across administrative functions
• Build team capacity to handle scale, complexity, and peak workloads
• Handle performance reporting and evaluations of GSB Programme Office staff
• Establish clear SOPs and accountability frameworks to reduce errors in their work

6. Process Improvement & Efficiency

• Streamline policies, workflows, and administrative processes to improve efficiency
• Introduce standardization across recurring activities (e.g., faculty coordination, registrations, communication)
• Reduce turnaround times (e.g., email response within defined SLAs)
• Identify bottlenecks and implement scalable solutions for programme growth
• Enhance coordination across departments (Exam Office, OSL, Finance, IT, Residence Life, ILS etc.)

7. Other Operational Support & Coordination

• Standardize visiting/guest lecturer coordination including travel and stay logistics
• Support email management systems to handle high communication volume effectively
• Ensure continuity of operations during staff absences

Note: The roles and responsibilities outlined above are not meant to be an exhaustive list of tasks. The need for flexibility is required and the job holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.

The interested candidates can send in their applications to [email protected]. The last date to apply for this position is 26^th May, 2o26.

Application Process:

Interested candidates should submit their resume, a cover letter detailing their relevant experience, and contact information [email protected]. Please fill the application form attached herewith (mandatory) – Click here for the application.