Non-Banking Financial Companies in India: A study on their crisis and revival strategies

Non-Banking Financial Companies in India: A study on their crisis and revival strategies

By Sourav More

IFMR GSB – MBA Batch of 2023

“An essential feature of the evolution of the financial system has been the emergence of non-banking financial institutions,” read an RBI press release on 2 January 2012. Time and again, they have emerged as an epicentre to support the often credit-starved MSMEs and Rural India. The NBFCs landscape in India is a story in itself, as it has been a rollercoaster ride for them right from their humble beginning in the 1960s to finding innovative ways to drive the growth of MSMEs; and then the sudden shakeup due to the default in debt repayment by IL&FS group in the latter half of 2018, which ultimately resulted to a liquidity crunch and had negatively impacted their stock prices.

Growth Drives

  1. NBFCs mainly targeted the customers who are from the unorganised and under-served segments, customised their products as per their preference, and thus, NBFCs created a niche for themselves.
  2. NBFCs have always come up with newer and better technology for their customers, with 24/7 service and reaching the Tier-2, Tire-3, and Tier-3 markets. This helped them have a wider reach.
  3. NBFCs have been trying to set up co-lending arrangements with digital platforms and commercial banks, like Punjab National Housing Corporation – a part of Punjab National Bank.
  4. NBFCs are investing in data analytics and artificial intelligence to enhance their business operations and also commensurating technological advances.
  5. NBFCs are focusing on lending to the subprime customer segments through proactive, robust and agile risk management modules, in comparison to commercial banks.

 NUMBER OF NBFCs IN INDIA AND ITS DECLINE OVER THE YEARS

Roadblocks to these growth prospects

  1. NBFCs have been trying to offer customers the kind of products that they want through constant customisation and innovation, and this has led to misalignment in product offerings with customers and a rise in the cost of investment and operations.
  2. The asset-liability mismatch, which became the cause of concern for the Liquidity Crisis of 2018, was mainly because NBFCs borrow funds at a lower rate for a shorter time period and lend the same at a higher rate for a longer time period, and after four to five years the interest rate usually increases and ultimately it leads to a loss for the company. Due to this, their liabilities were maturing faster for payment compared to the loans advanced.
  3. NBFC payroll had a downward spiralling effect on their quality of sourcing due to the absence of direct sales agents. Effective underwriting was required to form personal relationships with prospects. 

The liquidity crisis of 2018: Case of DHFL

Dewan Housing Finance Limited (DHFL) provides home loan services and was one of the biggest housing finance companies in India. Unexpectedly, their share prices fell down by more than 60% after 21 September 2018 which created panic in the market. There was a rumour that DHFL may have defaulted in one of its debt payments, and people said that DSP mutual fund sold short term DHFL papers at 11 percent yield which was at a discount of 18 percent to its actual yield. Investors were worried why an AAA-rated company sold its short-term papers at such a discount.

Upon further discussion, it was identified that the fund house had IL&FS debt and IL&FS was roiled by a lot of defaults in commercial papers, which led to a shortage of INR 1000 billion in the system. Exposure to IL&FS formed the base of all the rumours and it spoiled DHFL’s valuation, and the same thing happened for other NBFCs as well.

Steps taken by the Reserve Bank of India   

  1. On 2 November 2018, RBI announced Partial Credit Enhancement (PEC) to bonds, the period of occupancy of which should not be less than three years. These were issued by systemically important non-deposit takings of NBFCs amid the liquidity crisis.
  2. To reduce the stress of NBFCs, RBI relaxed its rules to sell or securitise the loan books. Therefore, NBFCs can securitise loans of more than five-year maturity after holding those for six months.
  3. Harmonisation of different categories of NBFCs into fewer ones was done for greater operational flexibility. AFC, LCs and ICs were merged into a new category called NBFC-Investment and Credit Company (NBFC-ICC).

Krea Student Diaries | 5 affirmations to help your school-to-college transition

Krea Student Diaries | 5 affirmations to help your school-to-college transition

By Apoorva Peri, SIAS Cohort of 2024

Graduating from high school and embarking on the next chapter of your life in an entirely new atmosphere. You may feel as if you have compromised every sense of your identity and belonging. On the contrary, you actually learn to adapt. Making the transition to college life at Krea was a life-changing experience for me. Right from academics to exploring new interests– my journey to a new learning experience has only just begun!

It’s a new dawn. It’s a new day. It’s a new pedagogy!

It is natural to feel overwhelmed when you witness a new curriculum unfolding, which encourages you to think for yourself. After being used to nearly two decades of following a certain pattern, University life brings you the real world. As someone who felt overwhelmed immediately, instead of adding more tasks to your plate and being productive, take your time and get used to the environment. 

It’s going to be okay.

Once you have immersed yourself in the new environment and made progress, move on to the next step– Accept that it is okay to fall back and ask for help. College is new to you and other students, some are probably used to this unique learning model. Others take time. There will be students who race you to the top, with answers that you may not know. Don’t hold back. Ask for help, communicate with professors and classmates, join activities that you are comfortable with. These are your halcyon days! 

It’s good to have a plan.

You know yourself better than anyone. Hence, you can anticipate your reaction and needs accordingly. So, plan your first few months well. You can do this by talking to your seniors, professors or even your family to gauge your challenges and strategically move forward.

One of the distinctive features of Krea’s curriculum and teaching approach is the pride and enthusiasm that they foster, which helps shape our minds as we continue to grow and learn. The Krea culture is an integral part of the experience, and it can help you meet people from diverse backgrounds. This can be as easy as actively participating and engaging in orientation week and open mics, or getting involved in the many clubs and committees. 

The only constant in life is change.

It’s easier than ever for us to stay connected to our high school life and the same perspectives we have always had. However, this can stunt our ability to really engage with new perspectives and thoughts. If you find yourself obsessing over how you used to do things or how so much has changed, remember that progress is impossible without change. We must learn to focus your energy not on fighting the old but on building the new. 

Push the boundaries of learning.

Put yourself out there and explore; don’t isolate yourself from the outside world, learn to push the boundaries and over time you will become accustomed with your new college lifestyle. Exploring the world is one of the best ways of exploring the mind. 

You don’t have to completely abandon your roots to fit in at college. Consider it an opportunity to explore new aspects of yourself that you may not have had the opportunity to do previously, and be open to new experiences and perspectives.

About Apoorva Peri

SIAS Cohort of 2024

Living in ruins of the palace within my dreams