Dr Junaid Iqbal, Post-Doctoral Fellow, IFMR GSB has co-authored a research paper titled Cognitive Diversity, Team Efficacy and Team Learning: A Triadic Model for Enhancing Team Performance published in FIIB Business Review (Sage Publication), an ABDC-B, ranked journal with an impact factor of 2.8.
Brief
In this study we investigated how cognitive diversity influences team performance within India’s banking sector, an industry undergoing rapid digital transformation while operating within traditionally hierarchical organisational structures. Drawing on social cognitive theory, we develop a triadic framework in which team efficacy mediates the relationship between cognitive diversity and team performance, and team learning moderates the link between team efficacy and performance outcomes. The findings extend social cognitive theory by identifying team efficacy as the core psychological mechanism through which diverse cognitive perspectives translate into coordinated action, and by highlighting team learning as a key boundary condition, particularly in high power-distance environments. From a practical standpoint, the study underscores the importance for banking organisations to intentionally foster collective efficacy and institutionalise continuous learning practices in order to fully realize the performance advantages of cognitive diversity.
